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Most marketing campaigns don’t fail at the finish line. They fail long before that. Yet too often, marketers look at a campaign’s success or failure through a single, narrow lens:
Did they sign up? Did they buy? Did they download?
And if the answer is no, the assumption is: The offer wasn’t strong enough and the campaign didn’t work.
But the reality?
People don’t just magically end up on a checkout page.
They don’t wake up in the morning and think, “You know what? Today’s the day I finally download that whitepaper.”
A campaign is a journey—one that’s made up of a series of tiny moments and micro-actions that either pull people in… or lose them entirely.
Think about all the decisions your audience makes before they ever convert:
✅ The subject line was compelling enough to get them to open the email.
✅ The opening line kept them engaged and made them want to keep reading.
✅ The body copy convinced them that this was worth their time.
✅ The CTA was clear, relevant, and enticing enough to click.
✅ The landing page reassured them they were in the right place.
✅ The checkout or signup process felt seamless, secure, and frictionless.
Most campaigns don’t fail because people don’t want the offer.
They fail because something in the journey lost them along the way. As my good friend Eddie Shleyner once told me, “The email content doesn’t matter if you can’t convince someone to open it.”
Great Campaigns Are Made of Great Micro-Actions
The easiest way to improve your campaigns? Zoom in on the micro-actions instead of obsessing over the final conversion metric.
Ask yourself:
Where do people drop off? Check your email open rates, landing page bounce rates, form completion rates, etc.
Are we losing people at the first step? If email open rates are low, the rest of the campaign doesn’t even stand a chance.
Is our messaging creating momentum? Each step should naturally build to the next—there’s no room for fluff.
Does our CTA make sense? If you’re asking for a demo request from someone who’s barely aware of your brand, that’s a big leap.
Is our checkout/sign-up process causing hesitation? Any unnecessary form field, confusing copy, or security concern can kill conversions.
Optimizing these moments is where the real growth happens.
You can have the world’s best-crafted campaign, but if your understanding of your audience is off, your campaigns will never reach their full potential.
The best way to improve targeting?
Understand intent – Not every lead is ready to buy. Map your content and offers to where they are in the funnel.
Use behavior-based triggers – If someone clicks an ad but bounces off the page, retarget them with a softer offer instead of asking them to book a demo right away.
Segment your audience properly – Sending the same message to first-time visitors and repeat customers is a wasted opportunity.
Test different angles – Your audience might not respond to the first positioning you try. Experiment with different value propositions, messaging, and creative formats.
Watch for misalignment – If your ad promises one thing but your landing page delivers something else, conversions will tank. Keep everything aligned from start to finish.
The best marketers?
They optimize every single step in the process.
So if your campaign isn’t working, don’t just ask:
“Why didn’t they convert?”
Ask:
“Where did we lose them?”
That’s where the real answers are.
Thanks for reading,
Adam
P.S. If you’re tired of the usual marketing fluff and want a team that actually gets B2B growth, check out Growth Union. We’re not for everyone—if you just need someone to run some ads, we’re probably overkill. But if you want a team that digs deep, builds real demand, and drives results, let’s talk.